FAQ
2023-06-14

1:Are you manufacturer or trade company?

We are the manufacturer specializes in manufacturing acrylic bathroom products for 11 years. Also we have large warehouse and quality control department.


2:Can I have our own OEM?

We have our professional technical team,we have design and produce products according to your ideas and requirements . we canbuild the molds and fixtures.


3: What is your payment terms? 

A:T/T.30% DP before production, 70% balance before shipment. We will show you the photos of production and package before delivery.


4:Can you customized for market? 

Yes, we have R&D team for customized. After received ideal/ drawing/samples from client, we will offer our professional opinion for development. 

We can build the mould and fixture with drawing for each client. Most of products exported as customized with CE certificate.


5:What is your production lead time? 

Generally is 20-30 days after purchase order confirmed and received the deposit. Specific delivery time depends on items and order quantity.


6: Is sample order accepted? 

Yes, we can supply sample from stock or new production, but customers have to pay the sample cost and courier cost.


7:Do you test all your goods before delivery? 

Yes, we have quality control system to make sure products delivered perfect to clients.


8: How you maintain business and relationship with client for long-term? 

We have international design team keep on updating designs and searching new material for market. We can cooperate with client for new item development for better market. We offer one to one directly communication and after-sales service to each customers.


9: What is your warranty?time for products? 

5 Years warranty, we have good after-sale-service system, when you have any problems during use our products related to quality issue, we can replace the products in next shipment for you.


10、what quality certificates can you provide ?

We can provide CE certificate,ISO9001 certificate for our products.